Job Description: iCALL Psychosocial Helpline, TISS is hiring skilled and compassionate mental health professionals to provide telephonic counselling at iCALL for the position of Part-time counselor. A total of 4 vacancies are available for this position.
Website: https://icallhelpline.org/
Location: Mumbai
Roles and Responsibilities: The candidate shall report directly to the Programme Associate and the Programme Officers at iCALL, and shall be responsible for the following:
● Offer counselling services over the telephone to clients accessing the helpline
● Maintain documentation of counselling sessions in the MIS format
● Preparation of monthly reports and case studies
● Coordinate with team members for seamless service delivery
● Participate in regular training and supervision sessions
Duration: 9 Months
Eligibility Criteria:
● Possess a Master’s Degree in Counselling or Clinical Psychology
● Have relevant experience of a minimum of a year
● Speak English and Hindi and at least one regional language fluently and possess good writing skills in English
● Any experience and training in working with children, adolescents and families is desired
● Be skilled in the use of computers for the purpose of documentation, data analysis
● Be willing to commit for 9 months
● Have sound knowledge of therapeutic process skills and psychotherapy
● Be willing to work for 6 days a week in part-time capacity
Salary:
Rs. 16,000 to Rs. 17,500 per month
Rs. 1,500 monthly laptop allowance
Up to 8,000 self-care allowance per annum and mediclaim
How to apply/Contact details:
- Email your resume to icallhelpline@gmail.com on or before 22nd July 2025 with the subject line “Application for the post of Part-Time Counselor”.
- Access the complete job posting through https://tiss.ac.in/uploads/files/Multiple_advt_Adv_July_2025.pdf